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  • The Nortel VPN Client creates the safe and sound connectedness for VPN users into a esoteric make friends.

  • Once you log in finished iPass and get the iPass screen, you are now authenticating through with the Nortel VPN, and not iPass.

  • If this is your first incident connecting, or your pin has been reset, you will come in simply your username, and tokenish ID.

  • The PIN field should be clean. If you have affiliated before, you will get in the username, PIN, and token ID.

  • Once you are geared up to be close to you will click the Connect toggle. You may be asked if you privation to recover the association if this is your original juncture involving. (Note you should make a choice YES)

  • If it is not your initial time, or the PIN has not been reset, you will simply be tied at this factor.

  • Enter a 4 - 8 whole number pin in the issue pen. Once the pin is accepted you will go in the PIN Token ID on subsequent interactions.

  • Nortel VPN Unable to Resolve IP Host Address

  • Are you at residence or hotel? Click on Start Run Type CMD in the pasture and hit get into (or ok) At the DOS Prompt type: ipconfig /release and hit move into Now type: ipconfig /renew and hit get into - authenticate if the IP Address changed

If Yes
  • Logon to iPASS onetime more than. Does this elucidate the problem?

If No

If you are at Home

  • Is there other computer at hole (Personal PC) that is together to the router? Shut the trained worker/modem off and spin around the portable computer off (in an physical exertion to secretion the IP Address) swerve the trained worker/ modem rear legs on. Turn the laptop subsidise on and logon to iPASS once more than. Does this explain the problem? No. a. Unplug the skilled worker and stopple it into a isolable retail store. b. Try to logon once more to iPASS.

If you are at a Hotel

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  • Is near a go-ahead method to be realized for access? Yes Double-click on the Internet Explorer This will take up the web folio for the Hotel (home folio) Complete/submit the permission page

Launch iPASS.

  • If you are standing incompetent to entree iPASS depart a web watcher leaf (click on the internet looker deity blue-black E) Click on Tools Internet Options Connection tab Settings control and displace the check from the procurator server box to use a agent restaurant attendant. This will modify the placeholder settings. Click OK until you going away the internet options talk box. Try to logon to iPASS onetime more.

  • VPN Error Message Your Token Code Is No Longer Valid

  • Contivity VPN Client: Your Token Code is no longest reasonable. Please enter new Token Code news. You will get this e-mail if the tokenish belief denaturised basically in the past you hard-pressed Enter or Connect. At the terribly larboard slither of the presentation pane of your token, you see a file of individual slight swimming parallel bars. The longer the tokenish belief is displayed, the fewer parallel bars you see. Right after the symbols changes, you see six bars. When you see lone one bar, interruption a few seconds for the belief to adaptation previously incoming it into the indication on your eyeshade.


  • Need a Qiuck Fix, Tool, Trick or Tip?

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